Shipping Policy
Effective Date: June 30, 2026
At IYKA Homes, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping process, delivery timelines, and important information regarding order fulfillment.
1. Order Processing
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotional events, or unforeseen circumstances, processing times may be extended.
2. Shipping Coverage
We currently ship across India. If international shipping becomes available, the applicable countries and shipping terms will be displayed during checkout.
3. Delivery Timeline
Estimated delivery times are:
Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Locations: 7–12 business days
These timelines are estimates and may vary depending on courier services, weather conditions, public holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before payment is completed.
From time to time, IYKA Homes may offer free shipping promotions on eligible orders.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email or message containing your tracking details, allowing you to monitor the status of your shipment.
6. Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.
7. Damaged or Defective Products
If your order arrives damaged or defective, you must notify our customer support team within 24 hours of delivery.
Please provide:
Your Order Number
Clear photographs of the damaged item
An unedited video showing the product and its packaging
Our team will investigate your request in accordance with our Refund Policy and update you on the outcome.
8. Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to factors beyond our control, including:
Courier service disruptions
Weather conditions
Public holidays
Natural disasters
Government restrictions
Remote delivery locations
IYKA Homes is not liable for delays caused by such circumstances.
9. Lost Shipments
If your shipment appears to be lost in transit, please contact our customer support team. We will coordinate with the shipping partner to investigate and provide an appropriate resolution.
10. Contact Us
For any shipping-related questions or assistance, please contact us:
IYKA Homes
Email: iyka.homes8@gmail.com
Phone: +91 9599165660
Our customer support team will be happy to assist you with your shipping inquiries.